📋 Legal

Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: January 1, 2025

RB Service Center Gonda ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gonda.rbcareservice.in or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and address when you fill out our contact form or book a service.
  • Service Information: Details about the appliance(s) you need repaired, service preferences, and appointment times.
  • Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.

How We Use Your Information

We use the information we collect to:

  • Process your service requests and provide appliance repair services.
  • Communicate with you regarding appointments, service updates, and follow-ups.
  • Improve our website and services based on your feedback and usage patterns.
  • Send you promotional offers and updates (only with your consent).

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With our authorized technicians to fulfill your service request.
  • When required by law or to comply with legal obligations.
  • To protect the safety and rights of our users and the public.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can set your browser to refuse cookies, though this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional communications.
  • Request details about how your information is used.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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